Water Loss Definitions

12/21/2017 (Permalink)

Category 1 Loss using specialty equipment to dry

Water

Water losses have several categories of contamination that determines how we will go about mitigating your loss.  See below for the categories and definitions:

• Category 1 – Clean Water - Includes water from a clean source like a broken water line.  If not treated, it can turn into category 2 or 3.

• Category 2 – Gray Water - May contain bacteria and viruses.  This can result from a washing machine, dishwasher, or toilet overflow.

• Category 3 – Black Water - May contain untreated sewage, chemicals, and microbes.  Highly contaminated and can cause severe illness.  Results from water from flooding rivers or sewer backups.

Tips before help arrives:

• Only restoration professionals should cleanup sewage backups.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't use your household vacuum to remove water.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

• Don't use television or other household appliances.