Thank You so much for doing an amazing job.  You & your crew are great!

Thank you for your follow-up call to my Allstate claim.  I would like to tell you how much I appreciate the services of those listed below in the reconstruction of my home after the awful fire on 4 Sept 2018.

Having just gone through a terrible personal tragedy in 2018, I can't tell you how devastated I was when the fire occurred.  I was alone and petrified at the thought of going through this by myself.

Thanks to the team of Allstate and SERVPRO professional adjusters and contractors, my fears were soon put to rest.  Everyone as so responsive, empathetic, and professional that it was much easier to endure the long process than I had anticipated.  The standards of insurance adjustment and house reconstruction were extremely high.  It was such a relief to know I could leave everything in their capable hands.

As noted above, I would like to specifically thank the following personnel:

Jason Ryan, Operations Manager, SERVPRO (many special thanks!)

Jeff Hornlien, Marketing Rep and Fire Coordinator, SERVPRO 

I'm sure there were many others who contributed to the success of this claim settlement process and I thank them profusely.  I know it's not over yet, but we are nearly there.

I would definitely recommend this team to anyone in need of such services.

Best Regards, 

Lisa 

Rachel was great to work with!

These guys were amazing.  Had mold all over my basement and had already gotten ripped off by excessive testing and a lot of people wanting my money.  This branch took the time to explain everything to me, make sure I wasn't spending more than I could, and ensuring the job was done fast and complete.  They were very professional. The team had to be here for a week, and every single day, came in smiling, friendly, respectful, and again, explaining everything they did.  Job was done complete, and I will absolutely use them again (although of course I hope I don't have to).  Rachel and Don were exceptional.

Chase did an excellent job

We were completely satisfied with the crew and the job performed.